Payment & Billing Policy

Welcome to ModelKitsDirect.com! This Payment & Billing Policy outlines the terms and conditions applicable to the purchase of Model Kits from our online store. By making a purchase on our website, you agree to comply with and be bound by this Payment & Billing Policy.

Payment Methods

We accept the following payment methods:

  • Credit and debit cards: Visa, MasterCard, American Express, and Discover
  • PayPal
  • Any other payment methods we accept

Please note that the available payment methods may vary depending on your location and the currency you choose.

 

Currency

All prices displayed on our website are in United States Dollars (USD) by default. You may have the option to change the currency to your local currency, depending on your location. Please note that currency conversion rates and fees may apply.

 

Taxes and Duties

All prices displayed on our website are exclusive of any applicable taxes and duties.

  • For United States buyers, the Good news, there will be no tax at all. Sweet
  • For EU countries buyers, the tax is already included in the shipping cost.
  • For other countries (Canada, Peru, UK and etc.) We always mark the value around 15-50USD for each package to lower the chance for you to get taxed for importing goods.

Customs authorities may randomly inspect parcels and may charge additional taxes or fees in accordance with their regulations. We kindly request that our customers be aware of this potential additional cost when placing orders for larger items.

However, we can't ensure that the local customs will not have questions about the value of the package. You can contact us about the issue, we will try to help you. But if the customs eventually need to pay additional tax, the buyer should bear the relevant charge.

 

Billing Information

You are responsible for providing accurate and complete billing information when placing an order on our website. This includes your full name, billing address, email address, phone number, and payment information. Failure to provide accurate information may result in a delay or cancellation of your order.

 

Order Confirmation and Invoicing

After placing an order on our website, you will receive an email confirmation containing your order details and a unique order number. Please review the order confirmation carefully and contact our customer support team immediately if you notice any discrepancies or errors. An invoice will be sent to your registered email address once your order has been processed and shipped.

 

Payment Security

We take the security of your payment information seriously. All transactions on our website are encrypted using Secure Socket Layer (SSL) technology to protect your sensitive information. We do not store your payment information on our servers, and all payment processing is handled by our secure payment gateway partners.

 

Chargebacks and Disputes

If you have any concerns or issues with your order, please contact our customer support team for assistance before initiating a chargeback or payment dispute with your bank or payment provider. We will do our best to resolve the issue and find a satisfactory solution for both parties.

By making a purchase on our website, you agree to comply with and be bound by this Payment & Billing Policy. If you have any questions or concerns regarding our Payment & Billing Policy, please contact us at service@ModelKitsDirect.com